Digital Services
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Service level agreements at a glance
!["basic" | Service Level Agreement](http://klon.dev/cdn/shop/files/Basic-SLA-KLONDEV.jpg?v=1683574521&width=2200)
!["Advanced" | Service Level Agreement](http://klon.dev/cdn/shop/files/Advanced-SLA-KLONDEV.jpg?v=1683574537&width=2200)
!["Extended" | Service Level Agreement](http://klon.dev/cdn/shop/files/Extended-SLA-KLONDEV.jpg?v=1683574551&width=2200)
Basic
Advanced
Extended
3 working days
2 workdays
Same workday
✖
✖
✓ (in case of version change)
2 workdays
Same workday
Same workday
✖
2 hours/month
4 hours/month
![](http://klon.dev/cdn/shop/files/kenan_bild.jpg?v=1681479054&width=300)
![](http://klon.dev/cdn/shop/files/1547116519122.jpg?v=1682374745&width=300)
Stephan W. Dörr ...
... forms the blueprint for marketing concepts in e-commerce and is available to you at Klondev Automation GmbH for all commercial matters with help and advice. Whether building, expanding or restructuring brands: he has been identifying gaps in sales strategies since 2015 and making holistic recommendations for action.
Kenan A. Sönmez ...
... is the technical heart of Klondev Automation GmbH. His skills are based on extensive experience in IT project management, automation for internal systems and third-party environments, complex database structures, API interfaces and app development. It supports Shopify merchants in automating their business processes.
Frequently Asked Questions
If you should not find the answers to your questions here, write to us at: sales@klon.dev
Does klon.dev only work with SMEs?
No. We offer all our customers the best possible result of our services. Whether you are an SME, a medium-sized company or a group, we are here for you.
How long does an IT project at klon.dev take?
The terms of our projects vary depending on the scope of the booked service.
What does klon.dev offer?
We offer all services related to conversion optimization, e-mail marketing and paid ads in e-commerce. However, the real focus for us is working with API interfaces.
Satisfied costumers
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